Purpose of Education

There are conflicts of various types and reasons in a group whose manager and/or leader is. As a leader
manager, he aimed to detail the way to be followed in the resolution of these conflicts and the achievement of the result.

Content of the Training

• Conflict Definition
• Causes of Conflict
• Types of Conflict
• Levels of Conflict
• Consequences of Conflict
• Ways to Follow in Conflict Analysis
• Conflict Management and Conflict Resolution
• Definition of Leadership Concept
• Leadership Laws and Leadership Traits
• Management and Leadership
• Differences Between Management and Leadership
• Leadership Models
• Managerial Leadership-Key Ideas in Managerial Leadership
• Major Dimensions of Managerial Leadership

Target Group

Ministry senior executives and managers.